We may update our Privacy Policy from time to time, and will give you a heads up if we make any changes we think you should know about.

We may change this Privacy Policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the Privacy Policy that’s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites’ homepages or providing you with an in-app notification).

Updates to the Privacy Policy

Our Audience

Our Services are directed to individuals 13 years and older.

Our Services are not directed to children under the age of 13, and you must confirm that you are 13 years or older in order to create an account and use our Services. If we have actual knowledge that you are under the age of 13 (or the minimum age at which a person may use the Services in your state, province, or country without parental consent, if greater), we will stop providing Services to you and delete your account and data. In addition, we may also limit how we collect, use, and store some of the information of Users under 18. In some cases, this means we will be unable to provide certain functionality to people under the age of 18.

Depending on where you live, you may have additional rights, this section provides more details on region specific information.

We do our best to keep our policies as simple as possible, but depending on where you live, you have some additional rights or there may be specific information that you should be aware of. Note: The U.S. State Privacy Notice applies only if you are a resident of certain U.S. states that have implemented state-level privacy laws.

Region Specific Information

How Long We Keep Your Information

In this section, we detail the duration for which we retain your information, the reasons for its retention, and circumstances that may necessitate keeping your information to fulfill legal and other obligations.

As a rule, we hold onto information as directed by you, as needed to deliver our Services, or as mandated by law. The retention of your data hinges on the specific feature in use, your preferences, and your interaction with the Services. Here are additional considerations influencing our decision on the retention period:

  • Operational Necessity: We retain essential account details, such as your name, phone number, and email address, to sustain your account.
  • Service Expectations: As outlined in this Privacy Policy, we maintain certain information, like your friends list, until you request its removal, recognizing the importance of social connections in self-expression.
  • Nature of Information: The retention period for location data varies based on its precision and the Services utilized. For instance, location data linked to a Post, whether saved to Memories or shared to Training Location or Highlights, is preserved for as long as the Post itself.
  • Legal Obligations: We retain information as required to comply with legal duties.
  • Legitimate Purposes: We may keep data to avert harm, probe potential breaches of our Terms of Service or policies, investigate abuse reports, or safeguard ourselves and others.

While our systems are designed to automatically erase certain information, we cannot guarantee immediate deletion.

In instances where legal stipulations prevent us from erasing your data, such as court orders to preserve content, we must comply. Similarly, if we receive reports of abuse, Terms or policy infractions, or if your account or content is flagged for such violations, we may be obligated to retain relevant data. Additionally, we may store certain information in backups for a finite period or as legally required.

International Data Transfers

Our Services connect you with your friends around the world. To make that possible, we may collect your personal information from, transfer it to, and store and process it in the United States or other countries outside of where you live. Whenever we share information outside of where you live, we ensure safeguards are in place to protect the data as required by law where you live.

Our Services may feature content and integrations provided by our integrated partners. This includes integrations within Lenses, camera editing tools for Scan results, and third-party developer integrations. By using these integrations, you might share information with both the integrated partner and Triple P Sports. We are not liable for how these partners handle your information. We always recommend reviewing the privacy policies of any third-party services you engage with, including those you connect with through our Services.

On iOS, we utilize Apple’s TrueDepth camera to enhance the quality of Lenses. It’s important to note that this data is processed in real time; we do not retain this information on our servers nor do we share it with third parties.

Integrated Partners

Recipients & Reasons for Sharing

At Triple P Sports, we provide our Services to you and our community, which may involve sharing information with your friends on Triple P Sports or other users. For instance, the content you post to Stories can be viewed by your friends if you permit it.

Public: While most features on Triple P Sports are private and intended only for fans and teammates, we also offer public features. These allow you to opt-in to share your best posts globally, such as through Highlights, Training Location, Community Stories, or your Public Profile. When you utilize these features, your posts may become discoverable outside of Triple P Sports, like on the web. Certain information, including your username and profile picture, is publicly visible.

Third-Party Apps: We occasionally offer features that enable connections with third-party apps. Should you choose to link your Triple P Sports account with a third-party app, we will share any additional information at your direction.

Service Providers: We share details about your activity with our service providers, who process this information on our behalf. For example, we depend on these providers to handle payments or to measure and optimize ad performance. We do not share private communications with them.

Business and Integrated Partners: We share information about your activity with business and integrated partners to facilitate the provision of the Services.

Anti-Fraud Partners: We share details such as device and usage information with industry partners dedicated to fraud prevention.

Legal, Safety, and Security Partners: We share information about your activity when necessary for legal, safety, and security purposes, including to:

  • Comply with any valid legal process, governmental request, or applicable law, rule, or regulation.
  • Investigate, remedy, or enforce potential Terms of Service and Community Guidelines violations.
  • Protect the rights, property, or safety of us, our users, or others.
  • Detect and resolve any fraud or security concerns.

Merger or Acquisition: In the event of a sale or negotiation of sale of our business to a buyer or prospective buyer, your personal information may be transferred to a successor or affiliate as part of that transaction.

How We Share Information

This section explains who we share information with, what that information may include, and the reasons for sharing that information, including when we need to transfer it outside of the country it was collected from.

Enforce Our Terms & Policies

The data we collect is pivotal for upholding our Terms and adhering to legal statutes. This encompasses the enforcement and investigation of any actions that breach our Terms, policies, or laws, as well as responding to law enforcement inquiries and fulfilling legal mandates. For instance, should unlawful content surface on our Services, it necessitates the application of our Terms and policies. Additionally, there may be instances where we must utilize or disclose your information to collaborate with law enforcement, address safety concerns with various stakeholders, or honor our legal commitments.

Support

When you seek assistance, our goal is to provide swift support. To effectively aid you, the Triple P Sports user community, and our business partners, we utilize the information we’ve collected to address issues with our Services promptly.

Contacting You

We occasionally reach out to highlight new or enhanced features, using various communication methods like the Triple P Sports app, email, SMS, or other platforms, as allowed. These messages may include updates about our Services and special offers we believe you’d find interesting.

Additionally, we communicate for informational purposes, alerts, or to convey messages requested by our users. This can involve sending updates on account status, security notices, and reminders for chats or friend connections through permitted channels. We also accommodate requests to send invites or Triple P Sports content to individuals not currently using our app.

Enhance the Safety & Security of Our Services

We use your information to enhance the safety and security of our Services, verify Triple P Sports user identity, and prevent fraud or other unauthorized or illegal activity. For example, we provide two-factor authentication to help protect your account and can send you email or text messages if we notice any suspicious activity. We also scan URLs sent on Triple P Sports to see if that webpage is potentially harmful, and can give you a warning about it.

Research

Our research aims to grasp consumer interests and the usage patterns of our Services within the community. This effort, combined with analytics, deepens our understanding of how our Services integrate into users’ lives. We’re also committed to R&D, creating new technologies like advanced machine learning models and innovative hardware such as Spectacles. The insights gained may influence Triple P Sports features and contribute to published research on behavioral and consumer trends, using only aggregated, non-personal data from our user base.

Analytics

To enhance our Services, we analyze trends and user demand. By examining metadata, such as Group Chat usage, we determine if changes are needed—for instance, adjusting a Group’s maximum size. User data reveals usage patterns, guiding our large-scale improvements to Triple P Sports. Through analytics, we track and scrutinize these trends, creating user profiles that inform us about demand.

Develop & Improve Features, Algorithms & Machine Learning Models

Our team at Triple P Sports is constantly innovating, developing new features, and enhancing our Services. Central to this process are our algorithms and machine learning models—sophisticated systems that analyze vast amounts of data to discern patterns and make informed predictions. These models are the backbone of our features, including generative AI features, which are capable of creating new content such as text, images, or other media. Generative AI learns from the structure and patterns of input data and then crafts new data that shares similar characteristics.

We apply these advanced technologies for personalization, advertising, safety, security, and augmented reality, while also ensuring fairness and preventing any violations of our Terms of Service. For example, the conversations users have with My AI are taken into account by our machine learning models to continually improve the responses and interactions.

Your information is pivotal in guiding the enhancements we make, but we are committed to privacy — we use only the necessary amount of your personal data to develop our features and models, ensuring a balance between innovation and user privacy.

Provide Relevant Ads

We personalize our Services by showing you ads that match your interests, based on the information we’ve collected. We aim to make ads relevant and timely. For example, if you frequently interact with video game ads, it indicates your interest in gaming, so we’ll show you more ads from that category. However, we’ll also ensure you see a diverse range of ads, not just those related to your recent interactions.

We use your data to prevent showing you ads that might not interest you. For instance, if you’ve already purchased movie tickets, we won’t bother you with more ads for that movie.

A note on cookies and other technologies: These tools help us collect data when you use our Services or interact with our partners’ services. This data helps us show you ads that are more relevant to you. While web browsers typically accept cookies by default, you can choose to remove or reject them in your browser settings. However, doing so may affect how our Services function for you.

Personalize Your Experience & Give Context

At Triple P Sports, we personalize your experience by showcasing content that aligns with your interests, derived from the information you provide. Our system automatically categorizes content using labels related to the content itself, your location, and the time it was created. For instance, a photo with a basketball becomes searchable under “basketball,” appears on the Map where it was taken, and signals to us your interest in basketball, prompting us to recommend related videos and ads.

Personalization extends to friend suggestions and content generation through AI, based on your interactions and preferences. If you engage with coffee-related content, we’ll highlight relevant coffee shops in new cities or suggest coffee-themed content. Similarly, interactions with music venues could lead to ads for local concerts. We also tailor your experience to reflect your friends’ activities, like the content they create or places they recommend.

Our aim is to consistently deliver content that’s pertinent and captivating. If you prefer sports over beauty tips, our algorithms will adjust accordingly. We’re committed to respecting your privacy while personalizing your experience. Tags from your saved Memories, like “basketball,” help us customize recommendations and ads without utilizing private communications for personalization purposes.

Keep Things Up & Running (i.e., operate, deliver, and maintain our Services)

We use collected information to operate, deliver, and maintain our services. For example, sending a Post to a friend, receiving suggestions to places you might like in your neighborhood if you share your location on 'Training Location', content others have posted to the Map, or your friends if they’re sharing their location with you. We also use some of your information to help keep our services up to date to ensure the latest operating systems and devices function as expected, etc.

This section explains how we use the information we collect. We use this information to offer personalized products and services that we continuously strive to enhance. Below, we provide a thorough breakdown of each purpose for which we utilize this information.

How We Use Information

Additionally, there may be instances when you interact with our Services that we will ask your permission to collect additional information. For example, before accessing your device’s camera roll or Contact Book.

Other Information, With Your Permission

The final category of data we collect includes information about you received from others, such as other users, our affiliates, and third parties. This encompasses linked third-party service data (information obtained when you connect your Triple P Sports account with another service), data from advertisers (details from advertisers and various third parties to refine ad targeting and performance), and contact information from other users or third parties (for instance, if a user uploads a contact list that contains your information, we may merge this with existing data to enhance communication suggestions). Additionally, we gather information regarding potential breaches of our Terms (information from third parties, like website publishers, social networks, law enforcement, etc., about possible violations of our Terms of Service and Community Guidelines).

Data We Receive From Others

Our Services collect data on your usage and interactions to enhance our community’s experience. This includes:

  • Usage Information: How you engage with our Services, like viewing Lenses, watching Stories, and communication frequency.
  • Content Information: Details about the content you create, such as posting times and viewer statistics. For instance, sharing a basketball game highlight might lead to more basketball-related content suggestions.
  • Device Information: Technical specifics of your device, including hardware, software, and sensor data, plus your internet and mobile network details.
  • Location Information: General location data based on your IP address, and with permission, precise GPS data.
  • Cookies and Similar Technologies: Data collected through cookies and other tracking technologies to understand user activity.
  • Log Information: Records of your Service usage, like session durations and pages visited.

With your consent, we may also access your phonebook, camera, photos, and microphone for a comprehensive Service experience.

Information We Generate When You Use Our Services

Creating an account with our Services requires certain details from you, such as your name, username, email, birthday, and phone number. Your profile will also include details like your teams and profile picture. For purchases, we’ll need your address for shipping, payment details for transaction processing, and your transaction history.

Information you share or save within our Services is categorized as private (e.g., Posts and Chats with friends, content in My Eyes Only) or public (e.g., Public Stories, Shared Stories, Public Profile). Remember, content can be captured by others, so share wisely.

Interactions with Support, Safety, or through research (surveys, panels) will involve the collection of relevant information to assist you effectively.

Information You Provide

This section outlines the types of information we collect at Triple P Sports. We categorize this into three main groups: information you provide, information created through your use of our Services, and information obtained from third parties. Occasionally, with your consent, we may gather additional data.

As a user of Triple P Sports, we collect data you input, create records based on your interactions with our Services, and sometimes receive information from external sources. We’ll delve into each category for a clearer understanding.

Information We Collect

Access and Update Your Information: Easily access and modify your basic account details directly within our Services by navigating to your settings.

Content Visibility Control: Our tools empower you to dictate who sees your content, whether it’s just your friends or the broader public.

Contact Management: Triple P Sports is designed for connecting with friends, family, and making new acquaintances. Our built-in controls let you manage who can reach out to you. Unwanted contacts can be blocked and reported.

Permission Adjustments: You have the flexibility to change your permissions at any time, affecting features like friend-finding if you alter access to your phone contacts.

Promotional Messages Opt-Out: Choose to opt-out of promotional communications across various platforms by following simple instructions, such as using an unsubscribe link.

Processing Objections: Depending on your location, you may have the right to object to how we process your data.

Ad Preferences Setting: Adjust your advertising preferences in the app for a more or less personalized ad experience, as you see fit.

iOS Tracking Specifications: For iPhone users with iOS 14.5 or later, specific tracking requirements are outlined [here].

Maintaining control over your information and preferences is integral to the Triple P Sports experience. We offer comprehensive insights into the available settings, access to our data download feature, and guidance on how to manage or remove your data and account.

Our commitment is to empower you with control over your data. To this end, we equip you with various tools, such as:

Control Over Your Information

Privacy Policy

Welcome to Triple P Sports LLC’s Privacy Policy. This policy outlines how we collect, use, and safeguard your data, and how you can manage your personal information.

One of the core values at Triple P Sports is transparency. We’re committed to being clear about the data we collect and its use, ensuring no surprises. We process your information to enhance your experience, tailoring content and ads to better suit your interests and preferences, thereby improving our service.

We also believe that personalization should never compromise your privacy. There are moments for sharing with a select few, just as there are times for wider public sharing.

Our Privacy Policy encompasses the Triple P Sports app and extends to our other offerings, including Profile Picture, Spectacles, and our ventures in advertising and commerce. “Services” refers collectively to all these elements. Additionally, “Terms” pertains to the Terms and Conditions you accept upon registering for our Services.

Now, let’s explore the controls you have regarding your information.

Triple P sports aims to provide exposure, education, and empowerment to student athletes who deserve it. We believe that everyone has a story to tell, and we want to help you share it with the world.

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